Where is Deevana Plaza Phuket Patong located?

The hotel is located in the heart of Patong, just a few minutes from Patong Beach and Bangla Road.

What time is check-in and check-out?

Check-in is from 3:00 PM and check-out is until 12:00 PM (noon).

Can I request early check-in or late check-out?

Yes, subject to availability. Fees may apply. It’s best to request this in advance.

Does the hotel offer airport transfers?

Yes, airport transfers can be arranged at an additional cost. Please contact the hotel in advance to book.

Is the hotel family-friendly?

Yes, the hotel is suitable for families, and offers family rooms and kids’ playground.

Is there a kids’ menu or children’s dining options?

Yes, the restaurant offers a children’s menu and can provide high chairs for kids.

Is the hotel LGBTQ+ friendly?

Yes, Deevana Plaza Phuket Patong welcomes all guests regardless of gender or orientation.

Do the rooms have balconies?

Yes, most rooms feature a private balcony with either city, garden, or pool views except family room.

Is the pool area safe for young children?

Yes, there is a shallow kids’ pool with safety signage. Parental supervision is still required.

Is Wi-Fi available in the rooms?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

Are there connecting rooms?

Yes, connecting rooms are subject to availability upon arrival.

Do rooms have a mini bar and safe?

Mini Bar is available in Premier Waterfront and Deluxe Suite rooms only. An in-room safe is available in all room types.

Is there a fitness center or gym?

Yes, the hotel offers a fully equipped fitness center and the open time is 06.00 – 22.00 hrs.

Are spa services available?

Yes, our Orientala spa offers a variety of treatments designed to rejuvenate both body and mind, open time is 11.00 – 19.00 hrs.

Does the hotel provide laundry services?

Yes, laundry and dry-cleaning services are available for an additional fee.

Is parking available?

Yes, free parking is available for hotel guests.

Does the hotel have a restaurant?

Yes, the hotel has a Phuket Café serving the breakfast and Terrace Bar serving local Thai and international cuisine.

Is breakfast included in the room rate?

This depends on the booking. Some room rates include breakfast; please check your booking confirmation.

Does the hotel have in-room dining?

Yes, in-room dining is available during specific hours.

Are vegetarian or halal options available?

Yes, vegetarian options are available. But halal-certified meals are not currently available.

How far is the hotel from Patong Beach?

The beach is about a 5-minute walk from the hotel.

Is the hotel close to nightlife and shopping areas?

Yes, Bangla Road, Jungceylon Shopping Mall, and local markets are within walking distance.

Can the hotel help arrange tours and excursions?

Yes, the hotel has a tour desk to help you book island tours, diving trips, and other activities.

Are taxis or tuk-tuks easily available near the hotel?

Yes, public transport and taxis are readily available outside the hotel.

Does the hotel offer baby cots or extra beds?

Yes, an extra beds are available upon request (may incur additional charges).

Is babysitting or childcare available?

Babysitting services is not available at the hotel.

What payment methods are accepted?

The hotel accepts major credit cards (Visa, MasterCard, etc.) and cash in Thai Baht.

What is the cancellation policy?

Cancellation policies vary depending on your rate plan. Please refer to your booking confirmation or contact the hotel directly.

Do you offer group bookings or events?

Yes, the hotel can accommodate meetings, weddings, and group bookings. Contact the events team for more info.Email: dos.clusterphuket@deevanahotels.com

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