Question 1

Where is the hotel located, and how do I get there?

Accepted Answer

DEEVANA PLAZA Krabi Aonang is situated between Aonang Beach & Noppharat Thara Beach where a short walk only. It’s approximately a 30-minute drive from Krabi International Airport, 20 minutes from Krabi Town and around 2 hours from Phuket International Airport.

Question 2

What dining options are on-site?

Accepted Answer

– Kingfisher Restaurant: Serves buffet breakfast and Thai/International dishes for lunch & dinner. Open from 6 am to 11 pm.
– Sunbird Pool Bar: Offers snacks and drinks by the poolside, open from 10 am to 7 pm.
– Starling Lobby Lounge: A relaxed spot for drinks and light bites until 11 pm.

Question 3

What leisure facilities does the hotel offer?

Accepted Answer

– Swimming Pools: Three large lagoon-style pools plus a children’s pool, open 7 am–9 pm. Premier Pool Access rooms grant direct access from their own balcony.
– Argus Fitness Center: Free access, open daily 7 am–9 pm.
– Myna Kid’s Club: For ages 4–12, includes toys, TV, themed activities, and a children’s swimming & playground. Open 9 am–6 pm.

Question 4

Is there a spa at the hotel?

Accepted Answer

Yes. Orientala Spa: Traditional Thai massage and variety of Aroma oil massage, steam room, private Jacuzzi. Open daily from 9 am to 9 pm.

Question 5

What business and event facilities are available?

Accepted Answer

The hotel has meeting and event facilities equipped for conferences, seminars, and corporate gatherings with modern technology and tailored service.

Question 6

What are the check-in and check-out times?

Accepted Answer

Standard check-in is at 2 pm and check-out is by 12 noon.

Question 7

Can I request early check-in or late check-out?

Accepted Answer

These options are available upon request, possibly with additional fees.

Question 8

What are the child/extra bed policies?

Accepted Answer

– Children 0–3 years: Free stay & Free breakfast if sharing existing bed (max 2 children).
– Children 4–12 years: Free stay if sharing existing bed (max 2 children). Breakfast is TH 225 per child if required (No extra bed) and THB 600 per child with extra bed and breakfast.
– Adults (12+): THB 1,200 per night with extra bed and breakfast.

Question 9

Does the hotel offer transportation services to/from the airport?

Accepted Answer

Yes with additional charge by hotel partner.

Question 10

Is Deevana Plaza Krabi Aonang suitable for families with children?

Accepted Answer

Absolutely. Hotel is an ideal choice for families and features a dedicated kid’s club and a kid’s pool as well as Family rooms.

Question 11

What is the distance from Krabi Town to the hotel?

Accepted Answer

The hotel is located approximately 20 minutes driving from Krabi Town.

Question 12

How long does it take to reach the hotel from Phuket International Airport (HKT)?

Accepted Answer

It is approximately 2 hours driving.

Question 13

Is the hotel located near a beach?

Accepted Answer

Yes, specifically Nopparat Thara Beach.

Question 14

Does each room have a private balcony?

Accepted Answer

Yes, all 213 stylish rooms and suites feature a private balcony.

Question 15

Are smoking rooms available?

Accepted Answer

No, all 213 rooms are non-smoking room.

Question 16

Are pets allowed?

Accepted Answer

No, pets are not allowed at the property.

Question 17

Does the hotel have in-room dining?

Accepted Answer

Yes, in-room dining is available during restaurant operating hours.

Question 18

Can you accommodate guests with disabilities?

Accepted Answer

Yes, the hotel is universal designed and disable guest’s friendly with 2 disable rooms.

Question 19

Do you provide snorkeling, diving, or island-hopping trips?

Accepted Answer

Yes with additional charge by hotel partner.

Question 20

Are there rooms with bathtubs?

Accepted Answer

Yes, only Premier rooms, Premier Pool Access rooms and Deluxe Suites.

Question 21

Do you provide baby cots or rollaway beds?

Accepted Answer

Yes. Baby cot is provided at free of charge. Rollaway bed/Extra bed is THB 600 per child & THB 1,200 per adult.

Question 22

What payment methods are accepted and is a deposit required?

Accepted Answer

We accept cash, credit card (VISA, MASTER, JCB, UNION), debit card, bank transfer, WeChat & Alipay. FIT guest is required a deposit at THB 600 per room per day.

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