Question 1

Where is the resort located?

Accepted Answer

Deevana Krabi Resort is situated between Aonang Beach & Noppharat Thara Beach where a short walk only. It’s approximately a 30-minute drive from Krabi International Airport, 20 minutes from Krabi Town and around 2 hours from Phuket International Airport.

Question 2

What are the check-in and check-out times?

Accepted Answer

Standard check-in is at 2 pm and check-out is by 12 noon.

Question 3

Does the resort allow children?

Accepted Answer

Yes, children is allow but is not recommended since there is no children’s amenities & facilities. Anyhow, Families with children are welcome at our sister property, DEEVANA PLAZA Krabi Aonang.

Question 4

Do rooms have balconies or outdoor space?

Accepted Answer

Yes, all rooms are different feature either a balcony, terrace, or outdoor relaxation area.

Question 5

Do you provide extra beds or cots?

Accepted Answer

Extra bed is available in Grand Deluxe Room & Duplex Room only. Rollaway bed/Extra bed is THB 600 per child & THB 1,200 per adult.

Question 6

What dining options are available?

Accepted Answer

Chao Lay Restaurant – transform to Indian Restaurant named “GOAN BISTRO”. Pakarang & Boat Bars – Poolside drinks, cocktails, and snacks.

Question 7

Is vegetarian or special-diet food available?

Accepted Answer

Yes, please inform us of dietary needs when booking or on arrival.

Question 8

Does the resort have a spa?

Accepted Answer

Yes, the Orientala Spa offers Thai massage, aromatherapy, herbal treatments, Jacuzzi, and steam rooms. Open daily 9 AM – 9 PM.

Question 9

Are there swimming pools?

Accepted Answer

Yes, there are two freeform-style pools with Jacuzzis, plus poolside bars.

Question 10

Is there a gym or fitness center?

Accepted Answer

While DEEVANA PLAZA has a fitness center, Deevana Krabi Resort is designed for relaxation. Guests enjoy swimming, yoga, and outdoor activities.

Question 11

Is Wi-Fi available?

Accepted Answer

Yes, free high-speed Wi-Fi throughout the resort.

Question 12

Is laundry service available?

Accepted Answer

Yes, laundry and dry-cleaning services are available for guests with an additional charge. Please inquire at the front desk for details.

Question 13

Is Deevana Krabi Resort a pet-friendly hotel?

Accepted Answer

For the comfort and safety of all our guests, pets are generally not permitted.

Question 14

Is there a library or quiet space?

Accepted Answer

Yes, The Port Library offers some books, some magazines and private air-condision area space.

Question 15

Do you offer a shuttle to the beach?

Accepted Answer

Yes, a complimentary shuttle runs to Ao Nang Beach 4 times per day (10 am, 1 pm, 3pm & 5pm).

Question 16

Is airport transfer available?

Accepted Answer

Yes with additional charge by hotel partner.

Question 17

Can the resort assist with booking tours and excursions?

Accepted Answer

Yes with additional charge by hotel partner.

Question 18

What payment methods are accepted?

Accepted Answer

We accept cash, credit card (VISA, MASTER, JCB, UNION), debit card, bank transfer, WeChat & Alipay.

Question 19

Is a deposit required?

Accepted Answer

A refundable security deposit may be requested at check-in (policy varies by booking). FIT guest is required a deposit at THB 600 per room per day.

Question 20

Can I cancel my booking?

Accepted Answer

Cancellation policies vary by rate plan. Direct bookings through our website enjoy more flexible terms.

Question 21

Can you arrange something special for my stay?

Accepted Answer

Yes! From honeymoon setups with flowers and candles to birthday surprises or private dinners, we’ll make your stay unforgettable.

Question 22

Is the resort eco-friendly?

Accepted Answer

Yes. We practice eco-friendly initiatives such as reduced plastics, energy-saving, and sourcing local produce. Guests can join by reusing towels and minimizing waste.

Question 23

Is the resort suitable for guests with limited mobility?

Accepted Answer

No, the resort is not suitable for mobility or disable guests since since most of the areas have slopes and stairs while our sister property “DEEVANA PLAZA Krabi Aonang is more inconvenient with universal friendly designed.

Question 24

How is Deevana Krabi Resort different from Deevana Plaza Krabi Aonang?

Accepted Answer

Deevana Krabi Resort: Greenery surrounding on hillside, romantic, quiet and nature-inspired. DEEVANA PLAZA Krabi Aonang: Larger property with low-rise building, family-friendly, multiple pools, kids’ club, events & meeting spaces. Suitable and it is your choice for all occasions.

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